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Frequently Asked Questions

Where is Black Sheep Backpackers located?

13 Frankton Road, Queenstown. 2 minutes walk from Queenstown Gardens and 5 minutes walk from town central.

What are your opening hours?

Our Reception is mobile, a receptionist is here from 8.30am to 9pm, just call if you can't find us.  Though we have staff onsite working until midnight. 

Do you have campervan parking?

Yes, but strictly only for campervans who are a MAXIMUM of 4.5m in length.

Do you have luggage storage? 

Yes, ask our friendly staff and we will point you in the right direction of our storage space. 

Do you have Ski/Bike Storage?

Yes, just ask us to explain how the storage works when you check in at reception. 

Can I check in after 9PM?

Yes, if you have a booking and are checking in after 9PM, we have a late check in process. Please contact us letting us know if you will be late so we can prepare this for you. 

What is the best way to get to the airport from Black Sheep?

The number one 1 bus is closest, and costs $10 (CASH) which will take you directly in and out of the Airport. Taxis will cost around $40-$50.

Do we have parking onsite?

All the street parking around us is free, but we do not have onsite parking.

 Do you have laundry facilities?

Yes, these cost $6 per wash and $6 per dry of $2 dollar coins.

Do you offer long term stay?

Guests are allowed to stay for a maximum of 27 nights. 

Do you offer work for accommodation?

No, but we do offer discounted staff rates alongside fully paid jobs, starting from part time to full time. See the jobs section on our team page here, or contact us via [email protected] for more info.

Is the sauna and hot tub free?

Yep! Both FREE, we just ask you use the booking sheet at reception for the sauna.

Can I hire bikes for free?

Yes! From 9AM until 7PM we have bikes for hire.

Can you recommend any places to eat or activities to do?

Yes! Come see reception or email ahead! Our staff all know Queenstown well and are more than happy to recommend some of their favourites. Alternatively, see some of our staff's favourite places to eat and drink on our team page.